Frequently Asked Question

Can I be present while my pet is being groomed?

When our staff arrives at your location you are welcome to examine our state-of-the-art grooming van. We want you to be assured that it is a clean, safe and comfortable environment  for your pet. We will also examine your pet and discuss with you the services you have requested and our ability to provide those services based on the condition of your pet.

Based on that  discussion we will enter the data in our on board computer system and provide you with a detailled itemized list of services and the associated costs. We will print out the listing and ask you to sign that listing authorizing us to provide those services to your pet.

Following that our experience shows that it is less stressful to your pet if you NOT be present during  the period while our groomers complete the service.