Frequently Asked Question

What is your appointment change or cancellation policy?

We attempt to be as flexible as possible in this area. As a minimum we would appreciate it if you would provide at least 24 hours advance notice to change or cancel an appointment. If cancelling appointments becomes a repeating pattern we reserve the right to refuse to schedule any further appointments with that customer.

We attempt to send you an e-mail one day prior to your schedule appointment as a reminder and in that mail will ask that your respond back with a confirmation. If we do not receive a confirmation we will attempt to call you prior to the appointment. If we are unsuccessful in contacting you we reserve the right to cancel the appointment.