Frequently Asked Question
Heavily matted coats can be very difficult to near impossible to comb out. Attempting to do so can cause discomfort and irritation to your pet
Our grooming staff will carefully examine your pet to determine the extent of matting. At that time we will recommend either a dematting procedure or we will recommend that the matting is too extensive and that the dog be shaved. We reserve the right not to attempt dematting if in our professional judgement the process would be too painful and potentially harmful to your pet
Our grooming staff will perform de-matting at a flat rate of $ 10.00 per ten minutes for animals that we determine can be safely de-matted. Quotes cannot be given over the phone as the condition of your animal's coat must be seen by a groomer prior to making an estimate.